FAQ
General Questions for our WOODIEs
- What are WOODIE fenders?
- Which types of bicycles are WOODIE mudguards suitable for?
- Which mudguards fit my bike and what should I consider when using the configurator?
- Where can I get WOODIE wooden mudguards?
- Why the name WOODIE “fenders”.com?
- Where are the WOODIE mudguards built?
- What materials are used in making WOODIE fenders?
- How can our WOODIEs also be good for the environment?
- What are the product names used in the configurator?
- Are small variations in color and wood structure possible?
- Are WOODIE mudguards durable in any weather?
- Are WOODIE fenders oiled or painted and what advantage does this surface treatment provide?
- Are WOODIE mudguards allowed on public roads?
- Is mounting hardware included?
- What material is used to make the mounting hardware?
- Can I use my own WOODIE mudguards mount on my bike?
- Are mounting instructions supplied?
- What should I consider when assembling my WOODIE mudguards?
- How can WOODIE Mudguards be cleaned and maintained?
- What is the difference between “regular fit” and “Fixie & Racer?
WOODIE “Regular Fit”
- Why we distinguish between ‘Regular Fit’ and ‘Fixie and Racer’
- What are WOODIE “Regular Fit”?
- Fixing the WOODIE Regular Fit to my bicycle and what must I observe exactly with the configurator?
- What do I do if that the rear fender does not fit in the frame fork?
- Which wheel sizes are available?
- Which widths may I choose?
- What lengths are available?
- What should I consider when assembling my WOODIE Regular Fit mudguards?
WOODIE “Fixie & Racer”
- Why we distinguish between ‘Regular Fit’ and ‘Fixie and Racer?
- What are WOODIE “Fixie & Racer”?
- Fixing the WOODIE Fixie & Racer to my bicycle and what must I observe exactly with the configurator?
- What, if that the fenders do not fit, becouse the distance between the brake, fork and tire is too low?
- What do I do if my bike has no screw holes for the Fender brace?
- What types are available?
- Which wheel sizes are available?
- Which widths may I choose?
- What lengths are available?
- What should I consider when assembling my WOODIE Fixie & Racer mudguards?
Ordering
- Who is my contractual partner?
- How does the ordering process work?
- Why we distinguish between “Regular Fit” and “Fixie & Racer”and what must I observe exactly with the configurator?
- Are configured Mudguards always available?
- Can I cancel or revoke my order?
- Do I have a revocation right after I have purchased my WOODIEs?
- Wird der Vertragstext gespeichert und sind meine Bestelldaten über das Internet zugänglich?
- What does WOODIE for my data safety during the ordering process?
Payment & delivery
- Which payment options are possible?
- What do I have to note when choosing between the methods of payment, “Paypal” or “Sofortueberweisung.de”?
- How long does it take for my WOODIE mudguards to arrive?
- Can I process the payment or somehow speed up the delivery?
- Which countries can Woodie Mudguards be sent to?
- What should I consider when orders from the EU?
- How much are the shipping costs?
- Through which shipping company is the delivery?
- Are deliveries to DHL Pack Station addresses possible?
- Do I get a tracking code for my delivery?
- What happens if I am not at home at the time of delivery?
- What do I do if my order does not arrive to me at all or is in a defective condition?
Gewährleistung, AGB, Widerrufsrecht, Datensicherheit, Impressum
- An wen kann ich mich bei Reklamationen wenden?
- Can I modify or cancel my order?
- Do I have a revocation right after I have purchased my WOODIEs?
- Wird der Vertragstext gespeichert und sind meine Bestelldaten über das Internet zugänglich?
- What does WOODIE for my data safety during the ordering process?
- Werden meine personenbezogenen Daten gespeichert? Werden Sie an Dritte weitergegeben?
- An wen kann ich mich bei Fragen zur Datenspeicherung wenden?
- Where can I find the general terms & conditions?
- Where can I find information about the website operator?
